T.E.A.T.S

When providing education and support, we follow a framework that we've named

T.E.A.T.S

This approach helps us to ensure we are providing the highest quality resources and support to all of our service users. For everything we do, we work hard to make sure it meets all of these criteria.

tailored

Our services are designed to be adaptable and easily tailored to each individual (or families) needs, whatever those may be.

This helps us meet our goals of being inclusive, fit-for-purpose and meeting people where they're at.

evidence-based

We use the latest evidence, in the form of peer reviewed literature and expert created resources, to create and shape our support and education.

This helps us ensure we are always giving up to date, reliable, fact-based and scientifically supported information to our service users.

accurate

Similar to being evidence-based, providing accurate information means ensuring that everything we recommend and promote is accurate and true to reality, to the best of our ability, and is an accurate representation of the evidence.

timely

We aim to respond to all enquiries in a timely fashion, and also provide support as quick as is realistically possible.

We don't want to leave anyone without support for any longer than we have to and do our best to be efficient and meet the deadlines we set.

supportive

We want everyone to feel fully and appropriately supported by us. By listening to the wants and needs of families, offering empathy and a helping hand when it's needed, we hope to provide truly supportive guidance that helps families reach their goals with confidence.

T.E.A.T.S

Stay Connected - Join Our Mailing List!